Terms and conditions
1. Introduction to Stelario’s Terms
By using Stelario Casino website, including any subdomains and mobile applications, and by registering an account, you agree to be bound by these Terms and Conditions, Privacy Policy, Cookies Policy, and other rules governing Stelario’s betting and gaming products (the “Terms”).
Please read the Terms carefully. If you disagree, please refrain from using the website.
We reserve the right to modify the Terms and will post the current version on the website. By continuing to use the website, you accept these changes. Stelario is operated by Altacore N.V. Customer support is available at [email protected].
2. Your Account and Registration Requirements
- Requirements
When registering an account, you confirm that you are over 18 and that the services are legal in your jurisdiction. Residents from certain countries are prohibited from registering (see full list on the website). - Account Registration
To play for real money, you must register an account. You must provide current information and keep your login credentials confidential. Employees and their close relatives are prohibited from registering accounts. - Account Issues
Report any suspicion of unauthorized access immediately. You are responsible for compliance with local laws.
3. Multi-Accounts and Account Usage
Only one account per person is allowed. Attempting to create duplicate accounts may lead to account blocking.
4. Deposits, Payouts, and Withdrawals
- Deposits
To play for real money, you need to make a deposit. All available methods are listed on the “Deposit” page. Payments in various currencies are accepted. Additional verification documents may be requested. We do not extend credit for services. Third-party deposits are not allowed. - Payouts
All winnings are credited to your account. Stelario reserves the right to conduct checks on winnings. In the event of an error, we reserve the right to cancel mistakenly credited funds. Anti-money laundering checks may be conducted on transactions. - Withdrawals
You must provide KYC documents for your first withdrawal. Withdrawal requests will be processed within three business days. The minimum withdrawal amount is €20. You cannot request a withdrawal exceeding your account balance.
5. Additional Policies and Legal Terms
- Account Closure
We may close your account at any time. To close your account, please contact customer support. - Personal Information
We comply with data protection laws, and your personal information is processed in accordance with our Privacy Policy. - Errors and Downtime
We are not responsible for technical issues. In the event of errors, all bets are considered void. - Chat Rules
We provide a chat feature for communication. Messages must not be offensive, contain advertising, or false information. Violating chat rules may result in account suspension. - Promotions and Bonuses
Each bonus comes with specific terms; please review them carefully. Bonuses and winnings derived from them are not withdrawable until wagering requirements are met. We reserve the right to modify or terminate promotions without prior notice. - Sports Betting
We accept bets on sporting events listed on the website. Users are responsible for ensuring the accuracy of details before confirming bets. - Final Provisions
These Terms are governed by the laws of Curacao, and all disputes are subject to its jurisdiction. - Copyright
Stelario holds trademarks and rights to the website. Unauthorized use may result in legal action. - Third-Party Services
Stelario partners with Trueplay to integrate STEL Token technology, provided to active users. Stelario bears no responsibility for Trueplay’s services.